Shipping policy
Shipping Policy
At Scripted Mind, we strive to provide a seamless and efficient shopping experience, including reliable shipping and delivery services. Please take a moment to review our shipping policy to understand how we handle the shipment of your orders:
Order Processing:
- Orders are typically processed within 1 business day (excluding weekends and holidays) after payment confirmation.
- You will receive an email confirmation with tracking information once your order is shipped.
Shipping Methods:
- We partner with trusted carriers to deliver your orders, including but not limited to Amazon.
- Shipping options and carriers may vary depending on your location and the items in your order.
Estimated Delivery Time:
- The estimated delivery time varies depending on your location and the chosen shipping method.
- Please note that delivery times may be subject to delays due to external factors beyond our control, such as weather conditions or carrier disruptions.
Shipping Costs:
- Shipping costs are calculated based on the destination, weight, and size of your order.
- You can view the shipping cost during the checkout process before completing your purchase.
- Most of our orders are shipped to all customers within the continental United States.
International Shipping:
- We offer international shipping to select destinations. International shipping costs and delivery times may vary.
- Import duties, taxes, and customs fees, if applicable, are the responsibility of the recipient and are not included in the order total.
Tracking Your Order:
- You will receive a tracking number in your shipping confirmation email to track the status of your order.
- You can also track your order by logging into your account on our website.
Shipping Address:
- Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses.
Order Changes and Cancellations:
- Once an order is placed, changes or cancellations may not be possible. Please review your order carefully before completing the purchase.
Lost or Damaged Items:
- In the rare event that your order is lost or damaged during transit, please contact our customer support team. We will assist you in resolving the issue.
Returns and Exchanges:
- For information about returning or exchanging items, please refer to our Return and Exchange Policy.
By placing an order with Scripted Mind, you agree to adhere to the terms and conditions outlined in this shipping policy. If you have any questions or require further assistance regarding shipping, please don't hesitate to contact us at sales@scriptedmind.com. Your satisfaction is important to us, and we are here to assist you throughout your shopping experience.
Last Updated: 2/28/2026.